Support

Need help?

Send us a message and we will respond from hello@playmysubs.com.

If you have not installed the extension yet, start here: Install PlayMySubs on the Chrome Web Store.

Best things to include

The email used for checkout, if you purchased Premium.
If your receipt arrived but your key did not, include the Paddle receipt or transaction details.
Your license status or the message shown in the extension.
A short description of the issue, browser, and what page you were on when it happened.

Support scope

We help with license activation, billing questions, and core product issues.
We may ask for screenshots, browser version, or the exact error message shown by the extension.
Support is provided in English by email.